Your personal emergeny phone number: +49 6271 9456099

Terms and Conditions

Our general terms and conditions apply exclusively  operates exclusively on the basis of the German Freight Forwarders’ Standard Terms and Conditions (ADSp), as amended.

We refer in particular to the liability restrictions of sections 23 and 24 ADSp which deviate from the law and which are covered up to a maximum of € 5000.

We would be happy to offer you a higher liability sum at preferential terms from our insurer. Otherwise, the full IATA passenger conditions apply in accordance with the Warsaw Convention.

We will be happy to send you the full text of the ADSp on request.

Cancellation policy

Please note that there are costs for confirmed orders.

The amount depends on the tariff conditions of our partners and service providers. In individual cases, the costs can be calculated up to 100%.

Logistical emergency? Call us now:
+49 6271 9456099